Privacy and Cookie Policy
GoBeauty – Privacy Policy
In accordance with the European General Data Protection Regulation (GDPR), which came into effect on May 25, 2018, and the amended French Data Protection Act, GoBeauty is committed to continuous compliance with these regulations.
GoBeauty places the highest importance on respecting the privacy of its users and uses personal data responsibly, confidentially, and solely for the purpose of improving its services, advertisements, and ensuring the best possible experience when you share your beauty services on GoBeauty safely.
This page describes how GoBeauty (the “Platform”, “we”, “our”, “us”) processes users’ personal data on its website https://www.gobeauty.us and its mobile app “GoBeauty”, available on the App Store and Google Play.
Data Controller:
GoBeauty
55 rue des Francs Bourgeois
75004 Paris, France
You can contact us by mail at the same address or by email at: tech@gobeauty.com
Personal Data Collected
When you register, you consent to provide information such as your name, surname, date of birth, phone number, online identifiers, gender, and beauty content preferences.
Depending on your status on the Platform, we may also ask for additional information such as your business ID, work address, beauty professional diploma, ID card, and other information strictly for ensuring a secure, high-quality service.
GoBeauty also collects other information through cookies, which are gathered via third-party sites. These cookies help improve the platform and services, personalize ads, and enhance your user experience.
During electronic communication with us, we may request additional information or record the content of your exchanges.
When you access our platform, we collect data such as your IP address, geographic location, accounts you follow, and other cookie-based data.
We also collect information if you apply for a job at GoBeauty through our website or a third-party platform. You may choose to provide additional data to allow reasonable adjustments during the recruitment process, while avoiding sensitive data such as political or religious opinions.
If you book a service for someone else, you must have their consent or ensure they have been informed about this data processing as described in this document.
Purpose of Data Collection
Personal data is collected and processed on the legal grounds provided by applicable regulations, for the following purposes:
To provide the best, most personalized service experience possible with GoBeauty or its listed service providers.
To enable access and payment of commissions earned on the platform.
To communicate through marketing campaigns such as newsletters or social media.
To identify you and provide secure services.
Data Security and Protection
To ensure user data security, you must choose a strong password when registering. Under our Terms of Service, you are solely responsible for keeping your password confidential and for its use.
GoBeauty applies all appropriate measures to limit risks of loss, alteration, or misuse of personal data.
Data Retention
We retain your data only for as long as necessary to fulfill the purposes stated in this policy, in accordance with legal requirements.
We collect or request only the data strictly necessary to carry out these purposes and within legally allowed timeframes.
Data Sharing with Third Parties
We use Stripe to process payments and money transfers on our platform. GoBeauty does not store credit card data. Stripe only shares the information necessary to complete payment procedures. See their privacy policy: https://stripe.com/fr/privacy.
We may share your data with partners or service providers listed on the platform to facilitate requested connections, or with third-party providers working on our behalf to improve content and services.
Data Transfer Outside the EU
Some personal data may be shared with recipients outside the European Economic Area.
Any such transfers comply with applicable laws ensuring protection and security, including through contractual commitments.
Cookies
Definition:
A cookie is a text file placed on your computer when visiting a website. It stores user data to simplify navigation or enable features like shopping cart saving, language settings, or targeted advertising.
Cookies help personalize and optimize your experience on our platform by remembering your preferences. You can disable them anytime via browser settings:
Google Chrome: https://support.google.com/chrome/answer/95647?hl=fr
Internet Explorer: https://support.microsoft.com/fr-fr/topic/description-des-cookies-ad01aa7e-66c9-8ab2-7898-6652c100999d
Mozilla Firefox: http://support.mozilla.org/fr/kb/activer-desactiver-cookies
Safari: http://www.apple.com/fr/privacy/use-of-cookies/
Disabling cookies may reduce access to certain features.
For promotional emails, you can unsubscribe anytime using the link in our messages or by contacting us.
Types of cookies used:
Functional cookies: for navigation and site features (e.g., booking or logging in).
Preference cookies: store your language and country preferences for a personalized service.
By using our services, you authorize us to access certain information stored on your device to improve your experience. Refusing cookies may affect some features.
More info: https://www.cnil.fr/fr/cookies-et-traceurs-que-dit-la-loi
User Rights and Requests
You can access and modify your personal data anytime via your user profile.
In accordance with GDPR, you have rights to access, rectify, update, port, delete, or object to processing of your personal data, as well as define instructions regarding its handling after your death.
Requests may be sent by email to hello@gobeauty.com or by post to:
GoBeauty
55 rue des Francs Bourgeois
75004 Paris, France
In case of a dispute, you may also file a complaint with a supervisory authority (in United Kingdom, the CNIL).